Help Center

Welcome

Topics

  1. 🚀Getting Started and Terminology
    1. What is Topsort
    2. Your first steps with Topsort
    3. Key Performance Indicators (KPI) & Analytics
  2. 👾Getting Started with the API
    1. Where do I find API documentation
    2. Implementing and Testing Campaigns
    3. What triggers initiate a sponsored listing campaign?
    Show 5 more
  3. 🔍Integration Guides and Common Issues
    1. Understanding Vendor Entity Definition in Topsort's Catalog Integration
    2. Simplifying Catalog Updates: Relying on Static Product Feed vs Using Topsort's Catalog API
    3. Ensuring Smooth Auction Integration: Avoiding Discrepancies in Product IDs
    Show 3 more
  4. 📦Catalog FAQs
    1. What is the format if I want to pass the catalog as a file, in a URL or a google product feed?
    2. How do I update my catalog?
    3. How could I add a category trigger to my campaign
    Show 9 more
  5. 🥇No winners or wrong metrics FAQs
    1. Sometimes I get different amount of winners when refreshing multiple times
    2. I am not getting winners or the winners I expected in the auctions API or in my website
    3. My category/search page isn't showing the product I promoted in any slot whether promoted or not
    Show 2 more
  6. 🛒 Topsort for Marketplaces
    1. Platform Guide
    2. What are Balances and Budgets?
    3. Login & Account Settings
    Show 3 more
  7. 🛍️ Topsort Guide for Vendors
    1. Platform Guide for Vendors
    2. Campaign Creation for Vendors - Sponsored Listings, Banners
    3. Reporting & Analytics
    Show 2 more
  8. 📈 Performance & Attribution
    1. Attribution
    2. Marketplace Economics
    3. Second Price Auctions
  9. ⚙️ Troubleshooting
    1. I get an error when trying to login
    2. I didn’t get the email invitation to sign up
    3. Why is my campaign is spending, but not driving low or zero purchases?
    Show 5 more

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